Privacy Policy
Fan Sport Smart Privacy Policy.
This policy explains how we collect, use and protect information you provide when using the Fan Sport Smart website or contacting us about our technology solutions.
Definitions and scope
Personal data means any information that may identify a user directly or indirectly. This policy applies to data submitted through the Fan Sport Smart website, contact forms and website requests.
Policy scope
This policy applies to information collected through the Fan Sport Smart website, contact forms and requests submitted through the site. It does not cover third-party websites or systems accessed through external links.
Information you provide
We may collect your name, email, organization, role, area of interest, message content and any additional information you choose to provide when contacting us.
Usage data
We may collect general technical information such as browser type, device, pages visited, visit time and site performance signals to improve the experience and understand overall interest in our services.
Purposes of processing
We use information to respond to inquiries, assess commercial or technical needs, prepare preliminary proposals, coordinate meetings, improve site content and develop Fan Sport Smart services.
Lawful basis
Processing is based on your consent when submitting forms, our legitimate interest in managing business communications and improving our services, and compliance with legal requirements where applicable.
Data minimization
We aim to request only information needed for the stated professional purpose and recommend that you do not submit sensitive or confidential information that is not relevant to an initial inquiry.
Data sharing
We do not sell personal data. We may share limited information with trusted service providers, advisors or technical parties when needed to operate the website, respond to a request or deliver a requested service, subject to confidentiality and data minimization.
Integrations and projects
For actual customer projects, integrations with club systems, commerce platforms or communication channels may require additional data processing. The scope is defined in a separate agreement or technical appendix according to the project.
Retention
We retain contact data as long as needed to respond to requests and manage a potential business relationship, or as required by applicable law, then delete or restrict use when no longer needed.
Security
We use appropriate organizational and technical measures to protect information from unauthorized access, loss or misuse, while recognizing that no internet transmission can be guaranteed as absolutely secure.
Processing location
Data may be processed through technical service providers or operational tools inside or outside Saudi Arabia where technically necessary, subject to applicable legal requirements and appropriate safeguards where required.
Your rights
You may request access, correction, deletion or objection to use of your information within the limits of applicable law by contacting us through the contact page.
Privacy contact
For privacy or personal data requests, you may contact us at info@smartfitness.sa or through the website contact form.
Updates
We may update this policy when our practices or legal requirements change. The latest version will be published on this page with the update date.